Friday, March 26, 2010

Mac DW-CS4 Activation Trouble from CS2...

Am I mistaken? I've just purchased what I believe to be the correct version of DW CS 4 UPG from GoLive, CS2 or 9. $199.00 Mac, English, as currently offered at the Adobe online store.

However, the installer doesn't find my existing version of CS2 nor does it accept my valid serial numbers from CS2 or CS(1)(as in GoLive CS.) A few weeks ago, there was conflicting information buried here in certain website pages about the upgrade path (which seem to have been reworded now) along with conflicts in Adobe Service Provider documents about upgrades. Furthermore, there still seems to be conflicting / confusing upgrade path info on the top of the list at the Dreamweaver forum FAQ 閳?the post from two weeks ago named ''Serial number not accepted.'' The post says you can't upgrade from a Creative Suite to a standalone version but at the Adobe store the contrary is offered.

Am I mistaken?

Could this be more confusing?

Does anyone else besides me find the 7 blue links on the lower left of the Dreamweaver store page regarding ''Please check upgrade eligibility before making your selection...'' do not work at all? (I'm using the latest Safari.)

Thanks!

閳?If not now, when.

Mac DW-CS4 Activation Trouble from CS2...

The upgrade path is listed here: http://www.adobe.com/products/dreamweaver/upgrade/?view=available.

It says you can upgrade to Dreamweaver CS4 from Adobe GoLive 9, CS2, CS, 6.0, or 5.0. However, that means a standalone version of GoLive, not GoLive as part of a suite. This is confirmed on the following page: http://www.adobe.com/products/creativesuite/faq/?anonymous_element_1=2. It lays out the upgrade eligibility very clearly:

Am I eligible for upgrade pricing from a previous suite edition to a standalone product?

No. Upgrade pricing is available only if you have one of the qualifying earlier products listed on the upgrade eligibility page of the product you wish to purchase and can provide the serial number for that product during installation.

Creative Suite Premium or Standard; Creative Suite 2 Premium or Standard; Production Studio; and Macromedia Studio do not qualify for upgrade pricing on standalone products such as Photoshop CS4, Illustrator CS4, or Dreamweaver CS4.

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