Sunday, April 4, 2010

Single Path Selection Lag Illustrator...

Running OSX on a MacBook Pro

Illustrator CS4 up to date

4gb Ram

No significant performance issues anywhere else.


Does this happen to anyone else?

Draw a path.?Deselect the path.?Use a single click to select the path with the selection tool.

For me Illustrator hangs for about 5 seconds, bring up the spinning ball before I can continue working.

If I marquee select the path, the program does not hang.?I have an illustration with thousands of paths, I can marquee select the whole thing and move it immediately with no lag, but if I make a single click selection on any path, the program lags.

Do other people have this problem or is this an isolated case.

Thanks for your help.

Kyler

''there was an error opening this...

I get the following message every time I try an open some of my saved PDF files in Adobe Reader 9

''there was an error opening this document. the root object is missing or invalid.''

these files are not down loaded from a website, they are files I greated some time back and I have not opened in a while.

I am runing window XP and this dos not happen with all my PDF files.

can you help.

James

''there was an error opening this...

Sounds like the files are corrupt. Time to restore them from a good backup.

Robohelp 7 hangs on loading new project

I am using Robohelp 7 with Technical Communicator on a Windows XP 32 bit system, os version 2002 SP3

As of late, I have been unable to open a new project with Robohelp 7. I can open existing projects- just not new ones.

When I attempt to create a new project, watching the bottom left window, Robohelp hangs- I see a fully white screen with the title bar appearing disabled. So far I have waited up to two hours.

Troubleshooting steps:

I have attempted to build projects in different directories.

I have cleaned out recent directories that help projects were built in

This issue presented itself when I was actually trying to record a demo using Robohelp with Adobe Captivate, for what it is worth.

  • face cosmetics
  • Flash Not Displaying As Expected.

    Hi,

    I created a .FLV file and the required HTML page and link to this from a hyperlink.?In FireFox I'm asked if i want to open this file in the default player or choose from a list, my default is realplayer, and the video plays OK.?In I.E. 8 all I get is awindow stating DONE. I have copied all the .swf files to the root, the scripts folder and the folder containing the FLV files.?Any ideas as to why this flash file will not open as expected, code shown below:

    %26lt;/script%26gt;%26lt;noscript%26gt;%26lt;object classid=''clsid:D27CDB6E-AE6D-11cf-96B8-444553540000'' codebase=''http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=7,0, 0,0'' width=''320'' height=''240'' id=''FLVPlayer''%26gt;
    ?%26lt;param name=''movie'' value=''FLVPlayer_Progressive.swf'' /%26gt;
    ?%26lt;param name=''salign'' value=''lt'' /%26gt;
    ?%26lt;param name=''quality'' value=''high'' /%26gt;
    ?%26lt;param name=''scale'' value=''noscale'' /%26gt;
    ?%26lt;param name=''FlashVars'' value=''%26amp;MM_ComponentVersion=1%26amp;skinName=Clear_Skin_1%26amp;streamName=Flash/cranes%26amp;aut oPlay=true%26amp;autoRewind=true'' /%26gt;
    ?%26lt;embed src=''FLVPlayer_Progressive.swf'' flashvars=''%26amp;MM_ComponentVersion=1%26amp;skinName=Clear_Skin_1%26amp;streamName=Flash/cranes %26amp;autoPlay=true%26amp;autoRewind=true'' quality=''high'' scale=''noscale'' width=''320'' height=''240'' name=''FLVPlayer'' salign=''LT'' type=''application/x-shockwave-flash'' pluginspage=''http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash'' /%26gt;
    %26lt;/object%26gt;%26lt;/noscript%26gt;

    Thanks,

    Mark

    Flash Not Displaying As Expected.

    Any ideas, anyone?

    Passing argument to, when using one...

    I had a class that I was passing a simple argument to like so:

    var quiz_1_2:CaseStudyQuiz = new CaseStudyQuiz(2);

    addChild(quiz_1_2);

    I now would like to use this class for multiple MCs in my library. I thought I could let Flash create a class for each of them and specifying the CaseStudyQuiz class as the Base class. When I do that, I get the following error:

    1136: Incorrect number of arguments.?Expected 0.

    Obviously this is because the class created by flash does not except an argument. Does that mean, I would have to create a seperate class for each of the movies that use that class? And if so, what would I have to do in that class for it to except the parameter and pass it on to my base class?

    Thank you very much for any help with this!!!

    Passing argument to, when using one...

    use the super() function and pass your parameter.?but you still might get a runtime error but i don't think that will cause a problem.

    Passing argument from a when using one...

    I had a class that I was passing a simple argument to like so:

    var quiz_1_2:CaseStudyQuiz = new CaseStudyQuiz(2);

    addChild(quiz_1_2);

    I now would like to use this class for multiple MCs in my library. I thought I could let Flash create a class for each of them and specifying the CaseStudyQuiz class as the Base class. When I do that, I get the following error:

    1136: Incorrect number of arguments.?Expected 0.

    Passing argument from a when using one...

    Do you have the base class extending MovieClip?

    Also, once you do that you will make instances of the sub class... so if your clips class name is penny, and the base class is CaseStudyQuiz you could do:

    var a = new penny();

    If you then wanted to init some function in your base class you could have an init method in it:

    a.init(2);

    hth

    Passing argument from a when using one...

    Please show the code for CaseStudyQuiz class constructor.

    What does function CaseStudyQuiz expect?

    Sorry, I wasn't in reach of a computer over the weekend.

    My constructor function looks like this:

    public function CaseStudyQuiz(corretOne:uint):void

    {

    correctAnswer = corretOne;

    initBtns();

    initAnswer();

    quizTimer = new Timer(1000, 6000);

    quizTimer.addEventListener(TimerEvent.TIMER, timerCheck);

    quizTimer.start();

    addEventListener(Event.ADDED_TO_STAGE, mousemoveF);

    }

    Constructor looks good. Can you post how you wrote functiond timerCheck and mousemoveF - how you pass arguments into them.

    I attached the whole class. Thank you so much for helping me here!

    The issue is that this is the base class and I would like to now have to write a custom class for each MC I want to use this with.

    I just tested your class the way you instantiate it works perfectly. Of course I commented out all the references to the objects that are on stage or library.

    It seams that the error you describe comes from elsewhere.

    Well it wasn't passing the parameter from the MC class to the base class. Maybe I was not very good at explaining it. This post does a better job at what I was trying to explain.

    http://stackoverflow.com/questions/680019/passing-parameters-to-constructor-for- an-as3-auto-created-asset-class

    Here is what I did instead of passing the parameter directly and this seems to work.

    I took all the code from the constructor function of the base class, i.e. CaseStudyClass and put it into a new method called: initQuiz.

    Then when I instantiate the movie clip, I did it like this:

    var quiz_1_2:Quiz_2_1 = new Quiz_2_1();

    addChild(quiz_1_2);

    quiz_1_2.initQuiz(2);

    And that solves the problem for me!

    Thank you so much for the help!!!

    I am glad you found a solution. But...

    Do your changes mean that for each instance you have a separate class? If so, it sort of, defies the purpose of OOP one of conveniences of which is recycling objects.

    Why could not you add the method initQuiz() to your original Quiz class and then reuse it:

    var quiz_1_2:Quiz = new Quiz();

    addChild(quiz_1_2);

    quiz_1_2.initQuiz(2);

    var quiz_1_3:Quiz = new Quiz();

    addChild(quiz_1_3);

    quiz_1_3.initQuiz(3);

    etc...

    I still believe that your original approach is much better and the error was not related to the Quiz class.

    No, I only have one class. That was really important to me, as yes I agree, that would completely defeat the purpose.

    I am doing this:

    var quiz_1_2:Quiz = new Quiz();

    addChild(quiz_1_2);

    quiz_1_2.initQuiz(2);

    var quiz_1_3:Quiz = new Quiz();

    addChild(quiz_1_3);

    quiz_1_3.initQuiz(3);

    etc...

    So all is good in OOP world!

    Thank you so much for the help!!!

    Wait!

    I am doing this:

    var quiz_1_2:Quiz_2_1 = new Quiz_2_1();

    addChild(quiz_1_2);

    quiz_1_2.initQuiz(2);

    var quiz_1_3:Quiz_1_3 = new Quiz_1_3();

    addChild(quiz_1_3);

    quiz_1_3.initQuiz(2);

    etc...

    Yeah, and this is what I was talking about. The approach in your previous post when you instantiated Quiz make more sense to me.

    In addition to what I said before, it looks like you differentiate the objects by two integers, so nothing prevents you from passing two variables into initQuiz() method (just add an argument in the class):

    var quiz_1_2:Quiz_2_1 = new Quiz();

    addChild(quiz_1_2);

    quiz_1_2.initQuiz(1, 2);

    var quiz_1_3:Quiz_1_3 = new Quiz();

    addChild(quiz_1_3);

    quiz_1_3.initQuiz(1, 3);

    why is my image printing out negatively?

    my image is fine on screen and then when I go to print preview, it is the negative (or something like it).?I didn't check off ''negative'' in output either.?why is this doing this? PLEASE HELP ME!!!! thank you.

    why is my image printing out negatively?

    Well at this point I would suggest grabbing a crayon.

    why is my image printing out negatively?

    can someone please help me??!!!

    does it help to note that I am using CS4??I tried the same file on a co worker's CS2 version and it was fine.?this sucks.?is there a way to fix this?

    Somewhere in your printer driver settings (not the Photoshop print settings), it is set to print negative.

    That, or your printer driver has a massive bug in it.

    Did you go through ALL the possible places that can have a neg setting in the printer setup??There are a lot of separate places where print settings reside.

    Also, some printers used to do this when sent a cmyk jpg, although I have not seen that for a long, long time...

    I don't know your experience level, but sometimes people confuse 'reverse' and don't realise it means negative.

    Is it just one file or every file?

    Is it all apps?

    Is it spot colour?

    Did you print from the same app on both machines (but only diff versions)?

    Is it 16 bit?

    You haven't given much background info...

    Hello,

    No, I'm afraid I didn't go through all the places that may have a neg setting - I only know of the printer dialog box.

    The CMYK thing might be it - I have to check it. I did at one point change the image to CMYK and then back to RGB but I'm using a new printer - Canon IP4600.

    Not all apps, just Photoshop

    yes, I printed from photoshop on both machines, just different versions of photoshop

    not all files, just some

    I believe it is 8 bit.

    what do you think?

    thank you (to everyone)

    Umma

    Print the file to the Adobe PDF printer. This will produce a PDF output. Is the image wrong in the PDF?

  • face cosmetics
  • How to get rid of sunlight/shadows

    Hello

    I want to place a sunlit object from one photo into another photo where the sky is gray and the light is diffuse.

    The surfaces which are half sunlit and half shadow in the first photo would appear unnatural in the second where light is diffuse.?Does anybody know a technique where these light extremes could be evened out on the object?

    Thanks.

    Pete291

    How to get rid of sunlight/shadows

    Image %26gt; adjustments %26gt; shadow / highlight.

    http://help.adobe.com/en_US/Photoshop/11.0/WSfd1234e1c4b69f30ea53e41001031ab64-7 65da.html

    Print/Save

    This has bugged me for a while...

    If I open a file and just send it to print, without making any changes to the file, why does it ask me if I want to save when I close it?

    Is there any way to disable this?

    Thanks

    Print/Save

    Are you changing settings in the print dialog??All those settings are contained within the file too.

    The one that bugs me is save for web.?If you do a save for web, it wants you to save the original again for some reason...

    VOD & webroot change

    This is my situation

    I have the default installation for the fmis %26amp; apache on the C: drive

    but the drive with all the room on my server is the E: drive :|

    I'd like to store all the media on there.

    Any help?

    VOD %26 webroot change

    You can reconfigure the webroot location in apache. See apache/conf/httpd.conf

    Button Matrix in FM9

    Hi. I followed the online help to create a button matrix in a fm doc. But unable to create one despite following the steps. Can someone help me do this? Thank you.

    Button Matrix in FM9

    First, a question. What is your output format? The button matrix feature works in FrameMaker, but is not exported to all online outputs (definitely not to PDF and the common HTML exports).

    Was an error message of some sort displayed (and if so, what is the message text)?

    Make sure that the text frame containing the matrix hypertext marker is above any other object (Graphics %26gt; Bring to Front)

    If this may be of help, I can send you a generic working example.


    Shlomo Perets

    MicroType: FrameMaker training %26amp; consulting * FrameMaker-to-Acrobat TimeSavers

    How do you change faces on Photoshop.com

    Is it possible to change faces on here?? I always see people doing it and I have some funny ideas, but cant figure it out. All the tutorials I see online are with different software. They have a bunch of different features that I don't see on Photoshop.com.... Please help.

    SiteMinder and Flex gateway

    We are using Coldfusion 8 with IIS 6 and SiteMinder Version 6.0 QMR05.?The problem is that SiteMinder and the Flex Gateway on Coldfusion do not work together.?One or the other will work, just not together.?Whichever one is at the top of the Wildcard Application Maps in IIS will work, the one below will not.?I found on another message board someone else with the same problem.?They said things worked fine with CF7 but when the upgraded to CF8, they had the same problem.

    Has anyone else experienced this??Any ideas?

    Thanks,

    Jim

  • face cosmetics
  • My slide text and images disappeared,...

    I copied and pasted 5 animation slides into an existing project. They play just fine.

    However, the slides after the animation slides do not display. The audio plays, but none of the images or text display.

    I checked the properties for the slides and they say to go to the next slide.

    Can anyone help?

    Thank you.

    Activity Icons Disappeared

    The activity icons disappeared in my designer after I installed a custom component. All my activities are now displayed as the default icon, which is basically an open box with 4 small connected squares overlaying.

    Does anyone know how to get the icons back?

    Activity Icons Disappeared

    It looks like they're back after a combination of reboot, restart and refresh.

    Footer issues with tabbed panels in IE7

    I'm having this weird issue with my footer in IE7 using the tabbed panels. For some reason, the footer is sitting up too high and I've tried troubleshooting but just can't seem to figure this out! It's only happening on this page:

    http://mandyingber.com/about.php

    Any ideas/suggestions? It looks fine in IE8 FF %26amp; Safari...

    Footer issues with tabbed panels in IE7

    First, get rid of all of the %26lt;br /%26gt;'s and empty %26lt;div%26gt;'s above your header, then in your CSS for your footer replace float: left?with clear:both.

    Hope this helps,

    Ben

    trying to sign document with certificate

    This seems harder than it should be, maybe I am missing something basic. Anyway, would appreciate any help.

    This is Acrobat 8, I am trying to sign a document using a certificate from cacert.

    I have imported the root certificate. Advanced%26gt;Manage Trusted Identities%26gt;Certificates then add contact, and import the root.crt file. That seems to work. There are now 2 certificates, Adobe Root and CA Cert Signing Authority. If I click the CA Cert and ''show certificate'' and trust, it is trusted to sign documents, and certify documents.

    Now, when I sign something I am offered the option to browse for a digital ID. I have exported my personal certificate from firefox, as a p12 file. Acrobat recognizes this, asks for my password correctly, and says ''the following will be used for signing or encryption'' and lists my certificate. When I click Finish it says ''you do not have any digital IDs suitable for signing this document.

    If I go to Advanced%26gt;Security Settings I can find the file, I have marked it for ''Use for signing''. When I look at the certificate though it is only trusted to ''Certify Documents'' not sign them, even though the issuer seems correct, and the root is trusted to sign.

    I have also tried inporting a p7b file into the manage trusted identities window, which seems to work successfully, but the certificate still isn't trusted for signing...

    Sorry for the long explanation!

    trying to sign document with certificate

    There are several reasons that Acrobat will not allow you to select a file for signing that is listed in the Security Settings console. It may have expired, or it may not have the correct Key Usage set, or it may have the Basic Constraint asserting CA. Any chance you could post the P7 file (reply to this post and use the attach file tool above the Post Message button) that contains the public key that corresponds to the digital ID you want to use to sign with. If I see it I might be able to give you the exact reason.

    Steve

    trying to sign document with certificate

    Thanks!

    update:p7 files not allowed, zipped

    Hi Judson,

    The problem is the certificate does not contain the Key Usage extension. Acrobat / Reader will not allow you to sign unless the digital ID has the Key Usage extension and the extension contains either the Digital Signature and/or the non-Repudiation entry. You'll notice that the ''Extended Key Usage'' (which Microsoft call ''Enhanced Key Usage) extension is present, but not the standard (aka Version 1 fields) ''Key Usage'' extension.

    Steve

    RoboHelp 7 WebHelp mishandles...

    I have a FrameMaker 8 variable of the form ''Product Name\ x.y'', where ''\ x.y''
    is a non-breaking space followed by the product version number.

    In the resulting WebHelp system, RoboHelp renders this as follows:

    x.y%26lt;br%26gt;x.y

    So far, I've remedied this by opening all the HTML files in a text editor and replacing ''x.y%26lt;br%26gt;x.y'' with ''x.y'', then saving the files.


    Gee, it sure would be nice if I could find out how to make RoboHELP 7 generate the variable properly.


    Cheers %26amp; thanks,

    Riley

    book operations disabled - missing...

    I am working with CS4?(skipped CS3 entirely).?I am trying to create an index from a book and get the message that book operations are disabled due to a missing plug-in.?The plug in is contactcs.pln, which was probably intalled way back in InDesign CS by my predecessor.?What is this plug-in and/or how do I disable this from happening??Thanks.

    book operations disabled - missing...

    It could have been part of the PM plugin pack. export as INX and see if it clears up the problem.

    book operations disabled - missing...

    Export what exactly as INX??I'm trying to generate an index, and that is where I get the error.?Thanks for your help.

    Export the ID document as INX it cleans up the file.

    Gotcha!?Thanks, I'll try that.

    You need to watch out what you are posting. You are including personal info.

    (Thanks for the reminder!).?Your solution did work.?The files were cleaned up and?I was able to generate the index.?Thank you so much!!!!

  • face cosmetics
  • problem digitizing HDV footage

    I have always digitized SD footage via firewire to Premiere CS3 using a Sony HVR-15 player without problems.
    But when I have to digitize HDV footage using the same Sony player, I notice later that the digitized footage has some points with missing frames in the video, and that ahead this point the audio becomes out of sync. And this happens several times along the footage.
    I use Premiere with a Matrox RT.X2 LE card, but currently I楹搈 using the firewire connected directly to my PC, because my breakout box is out of order and I sent it to Matrox for replacement.
    Any help?

    problem digitizing HDV footage

    I would guess it is that your tape path in your camera or the player is dirty.?This is the same symptom that I had playing back HDV tapes.?I had to manually find where the tape would go out of sync and then examine each frame in that area.?I finally found several red frames but beacuse it was not a GOP interval it did not show up on the capture as a missing frame.?HDV is different than DV in this regard.?It was a real pain to search and find these spots in the tape and then resynchronize the audio.?After one or more head cleanings in my two cameras the problem was gone.

    problem digitizing HDV footage

    Hi Bill Gehrke,

    When you say, ''After one or more head cleanings in my two cameras the problem was gone,'' were you using your cameras for play back in your capture process? and this is why you needed to clean your camera heads? I have the same problem, only I'm using a SONY GV-HD700 tape deck. I guess I'll need to clean the head on my tape deck a few times.

    In general it is good practice to clean heads when:

    a. you get dropped frames, or

    b. you change tape brands.

    It is an absolute myth that using cleaning tapes will shorten the life span of the heads, unless you really get far more than 10000 hours of use on that deck/camera.

    magicmel, yes I have to use one of my cameras for playback It seems everytime I start considering a tape deck a new camera always wins out.?I try always using my second camera on shoots that require two cameras for my playback camera?It was not a playback problem as I swapped cameras and the problem stayed in the same place on the tape.?I do not know why but both cameras developed missing frames on the same shoot, fortunately it was not at the same instant so I had good footage always from one.

    Adobe update issues

    Hi,

    Got a system here that won't let me update AE CS4 to 9.0.2. It's a dual quad intel Mac Pro 3,1 10.5.7 We have a few systems with exactly the same configuration and same apps loaded, and upgrading to 9.0.2 wasn't a problem for them.

    CS4 installs ok, but when I run Adobe Updater, or download the updates manually from the Adobe site, I get a ''Failed To Install'' error for CSI, Soundbooth, Version Cue and AE. It's AE thats the big problem because of the RED integration with 9.0.2. Photoshop, Illustrator and all the other Adobe Apps update fine

    I've uninstalled and reinstalled CS4 3 times using Uninstaller and Clean Script levels 1, 2, 3 and 4, running each level multiple times and tried it after creating new administrator levels. All without any luck.

    I have a case going with Adobe for it, and that's been escalated to a senior technician, but even after talking to him I've had no luck.

    Has anyone else run into this problem and found a solution for it? Hopefully not having to go back and do a complete reinstall of the OS.

    Thanks

    Adobe update issues

    Have you tried to uninstall every CS4 products you have, including acrobat reader and Adobe Air runtimes, and then tryed to reinstall only CS4 first ?

    Looks like a shared componant is messing up with the update.

    Adobe update issues

    What do the install logs say about the matter? Could you check Library:Logs:Adobe and post the log? I tend to agree with S鑼卋astien that it's most likely some external influence that prevents the update from going through, but it's hard to tell. The one thing that springs to mind is that perhaps some custom data from Version Cue gets in the way, so deleting that might help, but that's just a wild guess...

    Mylenium

    Hi Sebastien,

    I actually thought running all 4 levels of CS3 clean script would uninstall those components, but I'll run it again and double check. Is there any correct order to do an uninstall correctly. I don't use the uninstaller or CS4 clean script. I only use CS 3 clean script and run all 4 levels 4 times as an administrator.

    Thanks

    Stuart

    Hey Mylenium, thanks for the help, here's the log. If I can't get this sorted out sometime tomorrow I'm probably just going to do a complete reinstall of the OS, if I acn get the time.

    Thanks again

    Stuart

    OK, so I just uninstalled everything again, making sure Air and Version Cue were completely gone. This time I only installed After Effects and I'm still getting the same failed to install error when trying to upgrade. I'm attaching the latest log for this install, if you could take a look at it, but I'm thinking I'm just going to start on a full OS reinstall later on today if I can't get it fixed.

    Thanks again for your help, I do appreciate it.

    Stuart

    Well, you have the ominous Uncaught JavaScript Exception disease. From what I gather from your logs, the installer seems unable to resolve a conflict with an existing session key from an older install and thus the whole process fails 5cm before the finish line. I recommend you check the tips offered in this knowledge base article http://kb2.adobe.com/cps/402/kb402151.html. Even if its for CS3, the solutions would also apply for CS4, most importantly checking disk integrity and repairing permissions and running the CS4 Clean Utility. Also run tools like OnyX and have them do some housekeeping. This should also help.

    Mylenium

    Thanks again for the help, unfortunately none of that helped. This is the one system we upgraded to CS4 before we got a site license and changing over from a standalone seat of CS4 to the site license did cause some problems with this system, so it may be related to that. Like I said, I tried everything in that Tech note, ran all the options in OnyX and also ran the Licensing Repair Tool, but I'm still getting the same errors in the log. I've attached the latest log, although I'm not sure that's going to add anything.

    Any other ideas? I'm going to try and avoid doing a complete OS reinstall, but I can only hold off on that until another Red job is booked in here and then we really will need 9.0.2.

    Thanks though, I do appreciate it

    Stuart

    Have you tried talking to Adobe tech support? You may be entitled to free support for installation issues. The link is at the top of the main page for this forum.

    Yeah, it got bumped up to a senior technician, but I was told the only thing I could do was create a new admin account, repair permissions and run CS3 clean script in safe mode. Unfortunately, I had tried all those things, except safe mode, before I called.

    Just bumping this in case anyone may have any other suggestions. This case is still with customer support at Adobe, it's been bumped to a senior technician, then to a supervisor, it's now been bumped to another department - code writers? - but still no luck. I know I can do a complete OS reinstall, but with all the other apps and downloading OS and app updates, that's turning into a 2 day job.

    Unfortunately I can't offer any further guidance. Since the install logging in the 2nd log is as ominous as in the first one, the error is listed as the same. I tend to think I know the little sucker that is the CS4 installer quite a bit, but unfortunately some things are Adobe-internal and in effect this prevents me from deciphering more clearly what's going on and I'm not as hard-nosed on Macs as I'm on PC. I'm afraid you'll have to wait for someone who has access to the super-secret database to pick it up - or simply take the plunge and do that magic reformat.

    Mylenium

    Thanks Mylenium, I appreciate it, thought I'd give it one more shot. I think that's what I'm going to do, just got to find the time with no clients to do it.

    I'm having the same update issues with exactly the same app's. Wondering if anything further has been discovered on this?

    Thanks!

    Chris Luke

    No, nothing. This case has been escalated to a senior technician at Adobe for over a month, every time I call him I'm told I'll hear something in 24-48 hours. That's been over a month.

    What a shame. I've gone thru multiple (5) uninstalls, Clean Scripts 1,2,3 - everything - and spoke with support - and still nothing.

    Can't justify spending 2 or 3 days to re-install OSX just for Adobe CS4.

    Very disappointing.

    Thanks for the reply Stuart - and let's keep each other posted.

    Page numbers (1 of N) are cutoff when...

    I am trying to use the new $$cpinfocurrentslides'' of ''$$cprdinfoslidecount$$'' to paginate my file. I have two problems with that.

    1. When I publish it appears only on the first page, even though I set the text box for rest of the project.
    2. The text is cutoff. I can read only the top half of it. I have set the type font at 10 pitch and even reduced it to 9, but when it's published the font appears to grow to be bigger than the text box available for it! I tried changing the font setting within the text box from middle to top, but that didn't help.

    I would really like to use this great new feature, so if anyone has the fix, I'd appreciate hearing from you. THANKS.

    Page numbers (1 of N) are cutoff when...

    Hi,

    Are you sure there is nothing on top of the text ? Just cross check that once.

    --

    Manoj

    Page numbers (1 of N) are cutoff when...

    Thanks for the suggestion. there is nothing covering it. Here's a picture of the timeline.

    Here's a picture of the text caption itself.

    Thanks. I am really baffled and I think it's a software bug.

    Hi there

    Does anything change if you adjust the size of the caption so it's taller?

    Cheers... Rick

    Helpful and Handy Links

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    Well, DUH...I've only been working with this software since Cap 1. I guess because it was a variable instead of something I typed and because it was autosized, the OBVIOUS solution never dawned on me.

    Thanks so much!

    Now it still only appears on the first slide. So if there is another OBVIOUS thing I am doing wrong, please feel free to point that out. Otherwise, I'll just copy it from the first slide to every slide.?THANKS!

    Hi again

    Always happy to help!

    On the issue of displaying, I think the answer is in what you posted. Look at the image of the Text Caption options. You might try clicking that little check box labeled ''Place object on top''.

    Cheers... Rick

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

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    Errors messages keep on popping up

    When I save, upload, and insert media onto page, I get messages.

    Invisble Element is turn off (which I know it's on), %26lt;1-- Menu-location= None= --%26gt; inplace of media;

    Meassage like:

    While excuting onLoading_afterSave.htm, the following JavaScrit error(s) occurred:

    Infile''_afterSave''

    after is not defined.

    While executing onLoad in TeamAdminDelete.htm, the following JavaScripts error(s) occurred:

    Infile ''teamAdminTempDelete''

    deleTempfile is not defined